Privacy Policy

Last updated: August 13, 2026

This Privacy Policy describes how PINK DIAMOND VA LIMITED (“we,” “us,” “our,” or the “Company”) collects, uses, stores, discloses, and protects personal information when you visit, use, make a purchase from, or otherwise interact with qqttq.shop (the “Site”) and our related services (collectively, the “Services”).

Please read this Privacy Policy carefully.

By using the Services, you acknowledge that your personal information may be processed as described in this Privacy Policy, subject to applicable law.

1. Company Information

The company responsible for operating qqttq.shop is:

Company name: PINK DIAMOND VA LIMITED
Company number: 8214349
NZBN: 9429049519365
Entity type: NZ Limited Company
Director: Jennifer Marie Anderson

Registered Office / Address for Service:
30 Kennedy Road, Rd 2
Dairy Flat 0792
New Zealand

Website: qqttq.shop
Email: jeanetteking19825@gmail.com

For privacy-related questions or requests, please contact us at:

jeanetteking19825@gmail.com

2. Scope of This Privacy Policy

This Privacy Policy applies when you:

• Visit or browse qqttq.shop;

• Create or use a customer account;

• Place or manage an order;

• Make a payment;

• Use a payment option available through our checkout;

• Contact customer service;

• Request a return, exchange, cancellation, or refund;

• Subscribe to marketing communications;

• Interact with advertisements or promotional campaigns;

• Submit reviews, messages, forms, photographs, or other content;

• Use features made available through our online store; or

• Otherwise interact with us or our Services.

This Privacy Policy does not necessarily apply to independent third-party websites, platforms, or services that may be linked from our Site.

3. Personal Information We Collect

The personal information we collect depends on how you interact with the Services.

We may collect the following categories of information.

3.1 Identity and Contact Information

This may include:

• Full name;

• Billing address;

• Shipping address;

• City;

• State, region, or province;

• Postal code;

• Country;

• Email address;

• Telephone number where provided; and

• Other contact information you voluntarily provide.

3.2 Order and Transaction Information

When you purchase or attempt to purchase a product, we may collect or process information including:

• Order number;

• Products ordered;

• Product quantities;

• Product options or variations;

• Purchase price;

• Order date;

• Billing information;

• Shipping information;

• Payment method;

• Payment status;

• Delivery status;

• Tracking information;

• Returns;

• Refunds;

• Exchanges;

• Cancellations; and

• Communications relating to the transaction.

3.3 Payment Information

Depending on the payment methods available through checkout, payment-related information may include:

• Payment method;

• Transaction amount;

• Billing information;

• Payment status;

• Transaction identifiers;

• Partial payment account information; and

• Information necessary to confirm or process a payment.

Complete payment card or payment account details may be processed directly by Shopify or an authorized payment service provider rather than being stored directly by us.

Payment providers may process personal information under their own privacy notices and legal obligations.

3.4 Customer Account Information

If customer accounts are available, we may collect:

• Account name;

• Email address;

• Login or authentication information;

• Saved addresses;

• Account preferences;

• Communication preferences;

• Shopping history; and

• Account activity.

You are responsible for maintaining the confidentiality of your account credentials.

3.5 Customer Service Information

When you contact us, we may collect:

• Your name;

• Email address;

• Telephone number where provided;

• Order number;

• Product details;

• The contents of your message;

• Complaint information;

• Return or refund reasons;

• Photographs;

• Videos; and

• Other information you voluntarily provide.

3.6 Device and Technical Information

When you access the Site, certain technical information may be collected automatically.

This may include:

• IP address;

• Browser type;

• Browser language;

• Device type;

• Operating system;

• Device identifiers;

• Network information;

• Referring website;

• Pages viewed;

• Links clicked;

• Date and time of access;

• Session information;

• Cookie identifiers;

• Approximate location derived from an IP address; and

• Website performance or error information.

3.7 Marketing and Preference Information

Where applicable, we may collect information relating to:

• Marketing preferences;

• Products viewed;

• Product interests;

• Shopping behavior;

• Advertising interactions;

• Promotional campaign interactions;

• Email interactions; and

• Customer preferences.

3.8 Information You Submit

Information you voluntarily provide may include:

• Product reviews;

• Comments;

• Contact forms;

• Survey responses;

• Photographs;

• Videos;

• Product questions;

• Complaints; and

• Other customer-generated content.

4. How We Collect Personal Information

We may collect personal information from several sources.

Information You Provide Directly

We collect information when you:

• Place an order;

• Create an account;

• Complete a form;

• Enter billing or delivery information;

• Contact us;

• Request a return or refund;

• Subscribe to communications;

• Submit a review; or

• Otherwise provide information to us.

Information Collected Automatically

Information may be collected automatically through technologies such as:

• Cookies;

• Pixels;

• Tags;

• Server logs;

• Local storage;

• Analytics tools;

• Security technologies; and

• Similar technologies.

Information From Service Providers

We may receive relevant information from providers that assist us with:

• E-commerce services;

• Website hosting;

• Payment processing;

• Order fulfilment;

• Warehousing;

• Shipping;

• Delivery;

• Fraud prevention;

• Customer support;

• Analytics;

• Advertising;

• Marketing; and

• Technical services.

5. How We Use Personal Information

We may use personal information for purposes including the following.

Providing the Services

We may use information to:

• Operate qqttq.shop;

• Process and confirm orders;

• Process payments;

• Arrange fulfilment;

• Ship and deliver products;

• Provide order notifications;

• Provide tracking information;

• Manage customer accounts;

• Process returns;

• Process exchanges;

• Process refunds;

• Respond to enquiries;

• Provide customer support; and

• Complete transactions requested by customers.

Improving Our Services

We may use information to:

• Understand how customers use our Site;

• Analyze website performance;

• Diagnose technical problems;

• Improve website functionality;

• Improve products;

• Improve customer service;

• Remember customer preferences; and

• Improve the overall shopping experience.

Security and Fraud Prevention

We may process information to:

• Protect customer accounts;

• Verify transactions;

• Detect suspicious activity;

• Prevent fraudulent orders;

• Prevent unauthorized transactions;

• Investigate misuse of the Services;

• Protect our systems; and

• Protect our customers, business, and service providers.

Marketing and Advertising

Where permitted by applicable law, we may use information to:

• Send promotional communications;

• Provide information about products or offers;

• Measure marketing performance;

• Understand customer interests;

• Display relevant advertising; and

• Improve promotional campaigns.

Where consent is required by law, we will seek appropriate consent before using non-essential cookies or personal information for applicable marketing or advertising purposes.

You may unsubscribe from marketing emails at any time using an available unsubscribe option or by contacting us.

Legal and Compliance Purposes

We may use or retain personal information where reasonably necessary to:

• Comply with applicable laws;

• Meet accounting requirements;

• Meet tax requirements;

• Respond to lawful government requests;

• Comply with court orders;

• Prevent fraud;

• Resolve disputes;

• Enforce our policies;

• Establish, exercise, or defend legal claims; and

• Protect our legal rights.

6. Legal Bases for Processing

Where applicable privacy legislation, including the General Data Protection Regulation (“GDPR”), requires a lawful basis for processing personal information, we may rely on one or more of the following grounds.

Performance of a Contract

Processing may be necessary to:

• Accept and process an order;

• Receive or process payment;

• Deliver products;

• Provide customer support;

• Process returns or refunds; or

• Perform another service requested by you.

Legal Obligations

We may process or retain information where necessary to meet legal, regulatory, accounting, tax, or consumer protection requirements.

Legitimate Interests

Where permitted by law, we may process information where reasonably necessary for legitimate business purposes such as:

• Preventing fraud;

• Maintaining website security;

• Improving our Services;

• Providing customer support;

• Understanding business performance; and

• Protecting our legal rights.

Where required, we will consider whether our legitimate interests are overridden by the rights and interests of the individual concerned.

Consent

We may rely on consent where required for activities such as:

• Certain marketing communications;

• Certain advertising technologies;

• Non-essential cookies; or

• Other optional processing activities.

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.

7. Shopify

Our online store is powered by Shopify.

Shopify provides the e-commerce technology that enables us to operate our online store, display products, manage orders, and provide checkout and related services.

Personal information submitted through qqttq.shop may therefore be processed by Shopify and its affiliated companies or service providers where necessary to provide Shopify's platform and related services.

Shopify may process certain information according to its own legal obligations and privacy documentation.

You may review Shopify's privacy information through Shopify's official website.

8. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate the Services, complete transactions, comply with legal obligations, or perform other legitimate business activities described in this Privacy Policy.

Recipients may include the following categories of providers.

Shopify and Technology Providers

Information may be processed by Shopify and other technology providers that host, maintain, secure, or support our online store.

Payment Providers

We may share transaction information with:

• Payment processors;

• Banks;

• Payment networks;

• Payment service providers; and

• Fraud-prevention providers.

This is done where necessary to process, verify, secure, or refund a transaction.

Fulfilment and Delivery Providers

Information may be provided to:

• Warehouses;

• Fulfilment partners;

• Shipping companies;

• Postal providers;

• Couriers; and

• Delivery tracking providers.

Information shared for delivery purposes may include:

• Recipient name;

• Delivery address;

• Postal code;

• Telephone number;

• Email address;

• Order reference;

• Package information; and

• Delivery instructions.

Customer Support Providers

Where applicable, personal information may be processed by providers that assist us with customer enquiries, returns, refunds, complaints, or other support services.

Analytics, Advertising, and Marketing Providers

Where permitted by law and subject to consent where required, information may be processed by providers that assist us with:

• Website analytics;

• Advertising;

• Marketing;

• Conversion measurement;

• Campaign performance; and

• Understanding customer interactions.

Professional Advisers

We may disclose information to:

• Accountants;

• Auditors;

• Insurers;

• Lawyers; and

• Other professional advisers

where reasonably necessary.

Government and Legal Authorities

We may disclose personal information where required or permitted by law, including where necessary to:

• Respond to a lawful government request;

• Comply with a court order;

• Assist law enforcement;

• Meet regulatory requirements;

• Prevent fraud;

• Protect our legal rights; or

• Protect the rights and safety of others.

Business Transactions

If our business undergoes a merger, acquisition, restructuring, financing, sale, insolvency, or transfer of business assets, personal information may be disclosed to relevant parties as part of that transaction where permitted by law.

9. Cookies and Similar Technologies

qqttq.shop and our service providers may use cookies and similar technologies.

Cookies may be used to:

• Keep the Site operating properly;

• Maintain shopping cart sessions;

• Remember preferences;

• Support account login;

• Process checkout;

• Protect website security;

• Prevent fraud;

• Analyze website traffic;

• Measure website performance;

• Understand how customers use the Site;

• Measure advertising effectiveness; and

• Provide relevant marketing where permitted.

Essential Cookies

Essential cookies may be necessary for functions such as:

• Shopping carts;

• Customer accounts;

• Checkout;

• Payment processing;

• Website security; and

• Order processing.

Analytics Cookies

Analytics technologies may help us understand how customers use qqttq.shop and how the Site performs.

Advertising and Marketing Cookies

Where used, advertising technologies may help measure campaigns or provide advertising based on customer interactions.

Where legally required, non-essential cookies will be used only after appropriate consent has been obtained.

Customers may be able to manage cookie preferences using available cookie controls on the Site or through their browser settings.

Disabling certain cookies may affect some functions of the Services.

10. Marketing Communications

Where permitted by applicable law, we may send marketing communications to customers who have consented or where another lawful basis exists.

Marketing communications may include information about:

• Products;

• Promotions;

• Offers;

• Store updates; and

• Related marketing content.

You may unsubscribe from marketing emails at any time by:

• Using the unsubscribe option included in an applicable marketing email; or

• Contacting us at jeanetteking19825@gmail.com.

Messages that are necessary to complete or manage a transaction are not necessarily marketing communications.

For example, we may continue to send communications concerning:

• Orders;

• Payments;

• Shipping;

• Delivery;

• Returns;

• Refunds;

• Account security; and

• Customer service.

11. International Transfers of Personal Information

Because we operate an online store and use international technology, payment, fulfilment, logistics, analytics, and other service providers, personal information may be processed in countries other than the country in which you live.

Where applicable law requires safeguards for international transfers, we will use an appropriate lawful mechanism where reasonably required.

Depending on the circumstances, these mechanisms may include:

• Transfers to jurisdictions recognized as providing an appropriate level of data protection;

• Appropriate contractual safeguards;

• Standard contractual clauses where applicable;

• Technical and organizational safeguards; or

• Another lawful transfer mechanism.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as otherwise required or permitted by applicable law.

Retention periods may depend on factors including:

• The duration of your customer relationship;

• Account activity;

• Order fulfilment;

• Shipping and delivery;

• Returns and refunds;

• Warranty or product support;

• Accounting requirements;

• Tax requirements;

• Fraud-prevention requirements;

• Legal limitation periods;

• Dispute resolution; and

• The establishment or defence of legal claims.

When information is no longer reasonably required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.

13. Security of Personal Information

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against:

• Unauthorized access;

• Loss;

• Misuse;

• Unauthorized disclosure;

• Unauthorized alteration;

• Destruction; and

• Other unauthorized processing.

Security measures may include, where appropriate:

• Restricted access;

• Account authentication;

• Secure service providers;

• Secure hosting;

• Fraud monitoring;

• Access controls; and

• Other reasonable security practices.

However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

You should take reasonable steps to protect your own account credentials and devices.

14. Children's Privacy

The Services are intended for customers who are legally able to enter into a purchase transaction in their jurisdiction.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate authorization, please contact:

jeanetteking19825@gmail.com

We will review the request and take appropriate action where required by law.

15. Your Privacy Rights

Depending on your country or region and the applicable law, you may have rights concerning your personal information.

These may include the right to:

• Request access to personal information we hold about you;

• Request correction of inaccurate information;

• Request completion of incomplete information;

• Request deletion of eligible personal information;

• Request restriction of certain processing;

• Object to certain processing;

• Object to direct marketing;

• Withdraw consent;

• Request portability of eligible information; and

• Submit a complaint to a competent privacy or data protection authority.

These rights are not absolute and may be subject to applicable legal conditions, exceptions, and verification requirements.

For example, we may need to retain certain information where necessary to:

• Complete a transaction;

• Meet accounting or tax obligations;

• Prevent fraud;

• Resolve a dispute; or

• Establish or defend legal claims.

16. New Zealand Privacy Rights

PINK DIAMOND VA LIMITED is registered in New Zealand.

Where the Privacy Act 2020 applies, personal information will be handled in accordance with applicable New Zealand privacy requirements.

Subject to applicable law, individuals may have rights to request access to personal information held about them and to request correction of inaccurate information.

Privacy requests may be submitted to:

Email: jeanetteking19825@gmail.com

We may request information reasonably necessary to verify your identity before responding to a request.

17. EU/EEA Privacy Rights

Where the GDPR or other applicable European data protection law applies, eligible individuals may have rights including:

• Right of access;

• Right to rectification;

• Right to erasure in applicable circumstances;

• Right to restriction of processing;

• Right to data portability where applicable;

• Right to object to certain processing;

• Right to object to direct marketing;

• Right to withdraw consent where processing is based on consent; and

• Right to lodge a complaint with a competent supervisory authority.

To exercise an applicable privacy right, please contact:

jeanetteking19825@gmail.com

We may request information reasonably necessary to verify your identity and process your request.

18. How to Submit a Privacy Request

To request access, correction, deletion, or another applicable privacy right, please contact:

Email: jeanetteking19825@gmail.com

Please provide sufficient information to allow us to understand and process your request.

This may include:

• Your full name;

• Email address associated with your order or account;

• Order number where relevant;

• The nature of your request; and

• Information reasonably necessary to verify your identity.

We may request additional information where necessary to protect personal information against unauthorized disclosure.

We will respond within the period required by applicable law.

19. Complaints

If you have concerns about how we collect, use, disclose, or protect your personal information, please contact us first so that we can review the matter.

Email: jeanetteking19825@gmail.com

Depending on your location and applicable law, you may also have the right to make a complaint to the competent privacy or data protection authority.

For individuals in New Zealand, complaints concerning privacy rights may also be made to the Office of the Privacy Commissioner where applicable.

For individuals in the European Union or European Economic Area, you may have the right to lodge a complaint with the competent data protection supervisory authority in your country or region.

20. Third-Party Websites and Services

qqttq.shop may contain links to websites, platforms, payment services, social networks, or other services operated independently by third parties.

We do not necessarily control the privacy, security, or content practices of independent third parties.

When you leave our Site or use a third-party service, the personal information you provide may be governed by that third party's own privacy policy.

We recommend reviewing the privacy information of third-party services before providing personal information.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Applicable laws or regulations;

• Our business operations;

• Our products or Services;

• Shopify or other technology services;

• Payment methods;

• Fulfilment or delivery providers;

• Marketing practices;

• Security practices; or

• Other legitimate operational circumstances.

The current version of this Privacy Policy will be published on qqttq.shop.

The “Last updated” date at the beginning of this Privacy Policy indicates when it was most recently revised.

Where required by applicable law, we may provide additional notice of material changes.

22. Contact Information

If you have questions about this Privacy Policy, our handling of personal information, or an applicable privacy right, please contact:

PINK DIAMOND VA LIMITED

Company number: 8214349
NZBN: 9429049519365
Director: Jennifer Marie Anderson

Registered Office / Address for Service:
30 Kennedy Road, Rd 2
Dairy Flat 0792
New Zealand

Website: qqttq.shop
Email: jeanetteking19825@gmail.com